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Terms & Conditions

 

Merge Scientific Solutions LLC - Terms and Conditions

Welcome to Merge Scientific Solutions LLC! By using our website (mergescientific.com) and purchasing our products, you agree to the following terms and conditions:

 

1. General Provisions

 

  • 1.1 Applicability: These Terms and Conditions govern all sales of goods by Merge Scientific Solutions LLC (“Merge,” “we,” “us,” or “our”) to you (“Customer,” “you,” or “your”), notwithstanding any conflicting, contrary, or additional terms and conditions in any purchase order or other communication from you.

  • 1.2 Changes: We reserve the right to change these Terms and Conditions at any time. We will provide reasonable notice of any changes by posting them on our website. Your continued use of our website or purchase of our products after such changes constitutes your acceptance of1 the new Terms and Conditions.

  • 1.3 Governing Law: These Terms and Conditions and all related transactions are governed by the laws of the State of North Carolina, without regard to its conflict of law principles. The United Nations Convention on Contracts for2 the International Sale of Goods3 does not apply.

 

2. Products and Services

 

  • 2.1 Product Descriptions: We manufacture and sell scientific glassware designed for laboratory use. While we strive for accuracy, product descriptions and specifications on our website are subject to change without notice.

  • 2.2 Intended Use: Our products are intended for laboratory use only. You are responsible for ensuring the safe and appropriate use of our products.

  • 2.3 Custom Orders: Custom glassware orders are subject to specific terms and conditions, which will be provided upon request.

 

3. Orders and Payment

 

  • 3.1 Offers and Acceptance: All offers are valid for 15 days unless otherwise stated and are subject to product availability. Purchase orders are not binding until confirmed by us in writing.

  • 3.2 Pricing: Prices are as stated in our order confirmation and are exclusive of taxes, shipping, and handling.

  • 3.3 Payment Terms: Payment is upon receipt of the invoice unless otherwise agreed. We may require pre-payment or alternative payment terms based on your creditworthiness.

  • 3.4 Title: Title to goods passes to you upon full payment.

 

4. Shipping and Delivery

 

  • 4.1 Delivery Terms: Unless otherwise stated, deliveries are [FOB Shipping Point] in accordance with Incoterms 2020. Risk of loss or damage passes to you upon delivery to the carrier.

  • 4.2 Delivery Estimates: Delivery dates are estimates only. We are not liable for delays beyond our control, including acts of God, supply chain disruptions, or carrier delays.

  • 4.3 Installment Deliveries: We may make deliveries in installments.

 

5. Acceptance and Returns

 

  • 5.1 Inspection: You must inspect goods upon receipt and notify us of any defects or discrepancies within 5 days.

  • 5.2 Returns: Returns require our prior written authorization (Return Authorization - RA). Custom orders are non-returnable.

  • 5.3 Damage Claims: Claims for shipping damage must be filed with the carrier.

 

6. Warranty and Liability

 

  • 6.1 Limited Warranty: We warrant our products to be free from material defects in workmanship and materials for 24 months from the date of delivery under normal use. This warranty does not cover misuse, negligence, or unauthorized modifications.

  • 6.2 Warranty Remedies: Our liability is limited to, at our option, refund, repair, or replacement of defective goods.

  • 6.3 Disclaimer: We make no other warranties, express or implied, including merchantability or fitness for a particular purpose.

  • 6.4 Limitation of Liability: We are not liable for indirect, special, incidental, or consequential damages. Our total liability is limited to the purchase price of the goods.

 

7. Intellectual Property

 

  • 7.1 Ownership: All intellectual property rights in our products and website content belong to Merge Scientific Solutions LLC.

 

8. Force Majeure

 

  • 8.1 Force Majeure: We are not liable for delays or failures caused by events beyond our reasonable control, including acts of God, war, strikes, or natural disasters.

 

9. Repairs

 

  • 9.1 Repair Process: All repairs require photographs of the damage and a completed Repair and Decontamination Form. Do not ship items without a work order.

  • 9.2 Cleanliness: Glassware must be clean and free of hazardous materials. We reserve the right to refuse repairs.

  • 9.3 Repair Costs: We will provide an estimated repair cost based on photographs. A final cost will be provided upon inspection. Work will not begin without your written approval.

  • 9.4 Local Pickup/Delivery: Free pickup and delivery is limited to a 60-mile radius of our shop at 208 Technology Park Ln. Suite 108, Fuquay-Varina, NC 27526. This service is subject to change.

 

10. Miscellaneous

 

  • 10.1 Severability: If any provision of these Terms and Conditions is invalid, the remaining provisions remain in effect.

  • 10.2 Waiver: Failure to enforce any provision does not constitute a waiver.

  • 10.3 Jurisdiction: Any disputes will be resolved in the state or federal courts located in North Carolina.

 

By using our website and purchasing our products, you acknowledge that you have read and agree to these Terms and Conditions.

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